At Molly Sky Lane, we believe shipping should be simple, clear, and stress-free. From the moment your order is placed to the moment it arrives at your door, we’ll keep you informed every step of the way.

---

Order Processing

Once your order is confirmed, our team will begin preparing your items.

• Orders are usually processed within 1–3 business days after payment confirmation.
• Orders are processed Monday–Friday, excluding weekends and U.S. public holidays.
• Processing may take slightly longer during promotions, holidays, or high-volume periods.
• Once your order ships, you’ll receive a confirmation email with tracking information.

---

Shipping Options

We currently ship within the United States only.

Available shipping methods will be displayed automatically during checkout.

---

Tracking Your Order

After your package has been shipped, you’ll receive an email containing your tracking number.

Please allow 24–48 hours for tracking information to become available after the carrier scans your package.

---

Delivery Information

Please carefully review your shipping address before completing your order.

Molly Sky Lane is not responsible for delivery issues caused by:

• Incorrect or incomplete shipping information
• Failed delivery attempts
• Customer unavailability
• Carrier delays or transportation disruptions
• Severe weather
• Other circumstances beyond our reasonable control

Once an order enters fulfillment, shipping information generally cannot be changed.

---

Shipping Restrictions

We currently ship within the United States only.

We do not ship to APO, FPO, or DPO military addresses.

Certain remote destinations may require additional transit time.

---

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact our Customer Support team as soon as possible.

Please provide:

• Your order number
• Photos of the package, if damaged
• Photos of the shipping label
• A brief description of the issue

We’ll review the situation and work with the carrier when necessary to help resolve the issue.

---

Returned Shipments

Packages may be returned if they are:

• Refused by the recipient
• Left unclaimed
• Sent to an incorrect address provided by the customer

Additional shipping or handling charges may apply if the package needs to be reshipped. Where applicable, these costs may be deducted from an eligible refund.

---

Business Address Notice

The business address listed below is provided for business correspondence only.

Please do not send returned merchandise to this address.

If you need to return an item, please contact our Customer Support team first to receive the correct return instructions and return address.

---

Contact Us

Molly Sky Lane

Customer Support: help@mollyskylane.com

Business Address:

3910 Stockton Dr
Joliet, IL 60436
United States

Business Address Only — Not a Return Address

If you have questions about shipping, delivery, or your order, please contact us. Our Customer Support team typically responds within 24–48 business hours and will be happy to assist you.